Shipping policy
Shipping Rates
Shipping Locations
Avenea currently ships exclusively within Canada. All orders are shipped securely and discreetly using UPS.
Standard Shipping (UPS Standard)
|
Province/Territory |
Shipping Rate |
Estimated Delivery |
|---|---|---|
|
Ontario |
CAD $9.99 |
1–3 Business Days |
|
Quebec |
CAD $9.99 |
1–3 Business Days |
|
British Columbia |
CAD $12.99 |
3–7 Business Days |
|
Alberta |
CAD $12.99 |
3–7 Business Days |
|
Saskatchewan |
CAD $14.99 |
3–7 Business Days |
|
Manitoba |
CAD $14.99 |
3–7 Business Days |
|
New Brunswick |
CAD $14.99 |
4–8 Business Days |
|
Nova Scotia |
CAD $14.99 |
4–8 Business Days |
|
Prince Edward Island |
CAD $16.99 |
4–8 Business Days |
|
Newfoundland & Labrador |
CAD $18.99 |
4–8 Business Days |
|
Yukon |
CAD $24.99 |
5–10 Business Days |
|
Northwest Territories |
CAD $24.99 |
5–10 Business Days |
|
Nunavut |
CAD $29.99 |
5–10 Business Days |
Expedited Shipping (UPS Expedited)
|
Province/Territory |
Shipping Rate |
Estimated Delivery |
|---|---|---|
|
Ontario |
CAD $14.99 |
1–2 Business Days |
|
Quebec |
CAD $14.99 |
1–2 Business Days |
|
British Columbia |
CAD $17.99 |
2–4 Business Days |
|
Alberta |
CAD $17.99 |
2–4 Business Days |
|
Saskatchewan |
CAD $19.99 |
2–5 Business Days |
|
Manitoba |
CAD $19.99 |
2–5 Business Days |
|
New Brunswick |
CAD $19.99 |
2–5 Business Days |
|
Nova Scotia |
CAD $19.99 |
2–5 Business Days |
|
Prince Edward Island |
CAD $21.99 |
2–6 Business Days |
|
Newfoundland & Labrador |
CAD $24.99 |
2–6 Business Days |
|
Yukon |
CAD $34.99 |
3–7 Business Days |
|
Northwest Territories |
CAD $34.99 |
3–7 Business Days |
|
Nunavut |
CAD $39.99 |
3–7 Business Days |
Free Shipping
-
Orders above CAD $99 qualify for Free Standard Shipping within Canada.
-
Orders below CAD $99 will be charged according to the applicable provincial shipping rates.
-
Customers may upgrade to UPS Expedited Shipping during checkout for an additional fee.
Order Processing
Orders are typically processed within 1–2 business days.
Orders placed on weekends or holidays will be processed on the next business day.
Order Tracking
Once your order has been shipped, a tracking number will be sent to your email address.
Discreet Packaging
Your privacy is important to us.
All Avenea orders are shipped in plain and discreet packaging. Product names and package contents are never displayed on the outside of the parcel.
Shipping Delays
Delivery times are estimates and may vary due to:
-
Weather conditions
-
Carrier delays
-
Peak holiday seasons
-
Remote delivery locations
-
Circumstances beyond our control
Avenea Wellness is not responsible for delays caused by the shipping carrier after an order has been dispatched.
Lost or Damaged Packages
If your package is lost, damaged, or arrives with an issue, please contact us within 7 days of delivery.
Email: cs.avenea@gmail.com
Phone: +1 (437) 421-2507
Address:
Avenea Wellness
33 Elm Drive West
Mississauga, Ontario L5B 4M2
Canada