Terms of service

Terms and Conditions

Last Updated: June 2026

Acceptance of Terms

By accessing or using the Avenea Wellness website, you agree to these Terms and Conditions.

If you do not agree with these Terms, please discontinue use of the website.

Age Restriction

Products sold by Avenea Wellness are intended only for adults aged 18 years and older.

By placing an order, you represent that you are at least 18 years old.

Product Information

We strive to ensure that all product descriptions, pricing, images, and specifications are accurate. However, errors may occasionally occur.

We reserve the right to correct errors and update information without prior notice.

Pricing

All prices are displayed in Canadian Dollars (CAD).

Prices and promotions may change without notice.

Order Acceptance

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased.

  • Reject suspected fraudulent transactions.

  • Cancel orders containing pricing errors.

If payment has already been processed, refunds will be issued accordingly.

Shipping

Delivery times are estimates only.

Avenea Wellness is not responsible for delays caused by:

  • Weather conditions.

  • Carrier interruptions.

  • Customs inspections.

  • Force majeure events.

Risk of loss transfers to the customer upon delivery to the shipping carrier.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Due to hygiene and safety reasons, opened intimate products are generally non-returnable.

Limitation of Liability

To the maximum extent permitted by law, Avenea Wellness shall not be liable for:

  • Indirect damages.

  • Incidental damages.

  • Loss of profits.

  • Loss of data.

  • Consequential damages arising from the use or misuse of products.

Medical Disclaimer

Products sold by Avenea Wellness are intended for personal wellness purposes only and are not medical devices.

Nothing on this website should be considered medical advice.

Customers should consult qualified healthcare professionals regarding medical concerns.

Intellectual Property

All content, logos, graphics, images, text, and trademarks are the property of Avenea Wellness and may not be copied or reproduced without permission.

Governing Law

These Terms shall be governed by the laws of Ontario, Canada.

Modifications

We reserve the right to modify these Terms and Conditions at any time.

Continued use of the website constitutes acceptance of any revisions.

Contact Information

Avenea Wellness

33 Elm Drive West

Mississauga, Ontario L5B 4M2

Canada

Email: cs.avenea@gmail.com

Phone: +1 (437) 421-2507