Contact information

Contact Us

We’d love to hear from you.

Whether you have questions about our products, your order, shipping, or simply need assistance, our customer support team is here to help.

Customer Support

Email

cs.avenea@gmail.com

Phone

+1 (437) 421-2507

Business Address

Avenea Wellness

33 Elm Drive West

Mississauga, Ontario L5B 4M2

Canada

Support Hours

Monday – Friday

9:00 AM – 6:00 PM (EST)

Saturday

10:00 AM – 4:00 PM (EST)

Sunday

Closed

Need Help?

We’re happy to assist with:

  • Order status and tracking

  • Shipping and delivery questions

  • Product recommendations

  • Returns and exchanges

  • Damaged or incorrect items

  • General inquiries

Response Time

We strive to respond to all customer inquiries within 24 business hours.

Your Privacy Matters

Your privacy and confidentiality are important to us. All inquiries are handled with care and discretion, and every order is shipped in plain, discreet packaging for your peace of mind.

Thank you for choosing Avenea.

We’re committed to providing Canadians with premium intimate wellness products and exceptional customer service.